We dispatch our orders using Australia Post or via Fastway couriesr. Most orders are dispatched within 48 hours (business days only). Most items are in stock, but stock levels may vary as we also sell via Party Plan. Some hard to find or out of stock items may have longer dispatch times. In the event that your order is not in stock, you will be sent notification that it is on back order. You will also be given an estimated delivery date.
Estimated shipping time in Australia, after dispatch, using Standard Post and Courier is 5-10 business days.
These times may be exceeded currently due to the Carona Virus Pandemic, rest assured that we are doing our best to dispatch your good as soon as possible considering the current situation Australia finds itself in.
Shipping times may be delayed during peak postage seasons (e.g, Christmas), or for orders containing selected hard to find items. International orders may take up to 8 weeks.
Occationaly due to unexpected overwhelming demand or delays in re-supply we may experience stock shortages on certain items. If you have placed an order and this is the case, we will advise you as soon as possible and offer an estimated delivery time, alternative, store credit or refund.